Help Center

FAQs

We only ship to U.S. addresses. Everything we offer is custom made when ordered. Most items arrive within 14 days, while a few items may take up to 21 days.

Not to worry, as long as you reach out to us immediately regarding the error in your address, we would be more than happy to change it for you. Just email us your full, correct address along with your order number and we would update your details for you.

Our main goal is to get your orders to you as fast as possible, if that means shipping items out separately that’s what we will do!

 

Custom products come from multiple sources, so instead of shipping your order to one location before shipping it out to you, we speed the process up by shipping it directly to you.


There's a good chance that our email has ended up in your SPAM folder. If not then please email us and we will amend this for you right away.


We accept all major credit cards.

We use industry-standard privacy protection; we don't sell, lease or otherwise distribute any personal customer information. We share with our vendors only the minimum information required to fulfill your order. The Carolina Traveler Store website contains links to other websites that are not managed by Carolina Traveler. Those websites operate under separate privacy policies.